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That is only a pattern Enterprise Analyst resume for freshers in addition to for knowledgeable job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference function, don’t copy the identical consumer names or job duties in your personal function. All the time make your individual resume with real expertise.
Identify: Justin Megha
Ph no: XXXXXXX
your e mail right here.
Enterprise Analyst, Enterprise Programs Analyst
SUMMARY
- Achieved in Enterprise Evaluation, System Evaluation, High quality Evaluation and Challenge Administration with in depth expertise in enterprise merchandise, operations and Data Expertise on the capital markets area specializing in Finance resembling Buying and selling, Fastened Earnings, Equities, Bonds, Derivatives(Swaps, Choices, and many others) and Mortgage with sound data of broad vary of economic devices.
- Over 11+ Years of confirmed monitor document as value-adding, delivery-loaded challenge hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary functions, Knowledge warehousing, Knowledge Migrations, Knowledge Processing, ERP functions, SOX Implementation and Course of Compliance Initiatives.
- Accomplishments in evaluation of large-scale enterprise programs, Challenge Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Instances, Practical Specs, and Technical Specs, knowledge warehousing, reporting and testing plans.
- Experience in creating UML primarily based Modelling views like Exercise/ Use Case/Knowledge Circulate/Enterprise Circulate /Navigational Circulate/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and know-how with competence in Full Life Cycle of System (SLC) improvement with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by helping the QA group to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout complete course of from challenge conceptualization to testing via challenge supply, Software program Improvement & Implementation Administration in numerous enterprise & technical environments, with demonstrated management talents.
EDUCATION
- Submit Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Laptop Purposes),
- Bachelor’s Diploma (in Commerce),
TECHNICAL SKILLS
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Challenge), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Stories, MS Workplace Suite
QA Instruments High quality Heart, Check Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Protected
PROFESSIONAL EXPERIENCE
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name middle in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from clients annually. Many of those buyer’s questions aren’t answered or their issues aren’t resolved on the primary name. Presently these brokers use an AS/400 primarily based customized developed system referred to as Mission to reply buyer inquiries into branches and the Buyer Communication Heart. Mission – Terminix’s operation system – gives performance for gross sales, area service (routing & scheduling, work order administration), accounts receivable, and payroll. This technique is designed modularly and is troublesome to navigate for customer support brokers needing to help the client rapidly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is dear.
Buyer Service Console allows Buyer Service Associates to supply constant, enhanced service expertise, assist to the Prospects throughout the Group. CSC is aimed toward offering simple navigation, simple studying course of, lowered name time and first name decision.
Obligations
- Assisted in creating Challenge Plan, Highway Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Instrument Licenses.
- Recognized subject-matter consultants and drove the necessities gathering course of via approval of the paperwork that convey their must administration, builders, and high quality assurance group.
- Carried out technical challenge session, initiation, assortment and documentation of consumer enterprise and practical necessities, answer alternate options, practical design, testing and implementation assist.
- Necessities Elicitation, Evaluation, Communication, and Validation in response to Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to attain most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date practical use instances and carried out enterprise course of modeling (PROVISION) to elucidate enterprise necessities to improvement and QA groups.
- Created Enterprise Necessities Paperwork, Practical and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation via Use Instances, one to 1 conferences, Affinity Workout routines, SIPOC’s.
- Gathered and documented Use Instances, Enterprise Guidelines, created and maintained Necessities/Check Traceability Matrices.
Consumer: The Dun & Bradstreet Company, Parsippany, NJ Might’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Programs Analyst.
Challenge Profile (1): D&B is the world’s main supply of business data and perception on companies. The Level of Arrival Challenge and the Knowledge Upkeep (DM) Challenge are the longer term functions of the corporate that the corporate would transit into, offering an efficient methodology & environment friendly report era system for D&B’s purchasers to give you the option buy experiences about corporations they’re attempting to do enterprise.
Challenge Profile (2): The general function of this challenge was constructing a Self Consciousness System(SAS) for the enterprise neighborhood for purchasing SAS merchandise and a Fee system was constructed for SAS. The system would offer sure mixture of merchandise (experiences) for Self Monitoring report as a basis for managing an organization’s credit score.
Obligations:
- Carried out GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Expertise Group.
- Carried out interviews with Course of House owners, Directors and Practical Heads to assemble audit-related data and facilitated conferences to elucidate the impacts and results of SOX compliance.
- Performed an energetic and lead position in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Instances, created UML Fashions resembling Use Case Diagrams, Exercise Diagrams and Circulate Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s enterprise processes of each the tasks utilizing the Agile methodology.
- Facilitating JRP and JAD classes, mind storming classes with the Enterprise Group and the Expertise Group.
- Documented the Requirement traceability matrix (RTM) and carried out UML Modelling resembling creating Exercise Diagrams, Circulate Diagrams utilizing MS Visio. Analysed check knowledge to detect vital findings and advisable corrective measures
- Co-Managed the Change Management course of for the whole challenge as an entire by facilitating group conferences, one-on-one interview classes and e mail correspondence with work stream house owners to debate the influence of Change Request on the challenge.
- Labored with the Challenge Lead in setting life like challenge expectations and in evaluating the influence of adjustments on the group and plans accordingly and carried out challenge associated displays.
- Co-oordinated with the off shore QA Staff members to elucidate and develop the Check Plans, Check instances, Check and Analysis technique and strategies for unit testing, practical testing and value testing
Atmosphere: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Heart, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
Enterprise Analyst
At Gateway, a Main Laptop, Laptop computer and Accent Producer, was concerned in two tasks,
Order Seize Software: Goal of this Challenge is to Develop Varied Mediums of Gross sales with a Centralized Catalog. This challenge includes vast publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Instances. Mentored and skilled employees about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects working towards Oracle knowledge warehouse with Gross sales, Stock, and HR Knowledge Marts. This DW serves the completely different wants of Gross sales Personnel and Administration. Concerned within the improvement of it utilized Full Consumer experiences and Internet Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting knowledge mart included Wholesaler Gross sales, Contract Gross sales and Rebates knowledge.
Obligations:
- Product Supervisor for Enterprise Stage Order Entry Programs – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to eradicate bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program improvement life cycle.
- Gathered Necessities from completely different sources like Stakeholders, Documentation, Company Targets, Present Programs, and Topic Matter Specialists by conducting Workshops, Interviews, Use Instances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Practical Requirement Specification paperwork – which embrace UMLUse case diagrams, Eventualities, exercise, work Circulate diagrams and knowledge mapping. Course of and Knowledge modeling with MS VISIO.
- Labored with Technical Staff to create Enterprise Companies (Internet Companies) that Software may leverage utilizing SOA, to create System Structure and CDM for widespread order platform.
- Designed Fee Authorization (Credit score Card, Internet Phrases, and Pay Pal) for the transaction/order entry programs.
- Carried out A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry programs Enterprise Objects experiences. (Full Consumer, Internet I)
- Labored in a cross practical group of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Programs – Improvement and Deployment Schedule.
- Developed and maintained Consumer Manuals, Software Documentation Handbook, on Share Level software.
- Created Check Plansand Check Methods to outline the Goal and Strategy of testing.
- Used High quality Heart to trace and report system faults and bug fixes. Written modification requests for the bugs within the utility and helped builders to trace and resolve the issues.
- Developed and Executed Handbook, Automated Practical, GUI, Regression, UAT Check instances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/person situation), Knowledge pushed check instances for Consumer Acceptance Testing.
- Created Check Matrix, Used High quality Heart for Check Administration, monitor & report system faults and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Instances. Designed strategy, developed visible scripts with the intention to check consumer & server aspect efficiency below numerous circumstances to establish bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Carried out conferences for challenge standing, situation identification, and dad or mum process evaluate, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
Enterprise Analyst
The first goal of this challenge is to exchange the present Inner Dealing with Consumer / Server Purposes with a Internet enabled Software System, which can be utilized throughout all of the Enterprise Channels. This challenge includes vast publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Instances. Calls for understanding and testing of Knowledge Warehouse and Knowledge Marts, thorough data of ETL and Reporting, Enhancement of the Legacy System lined all the enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
Obligations:
- Gathered Analyzed, Validated, and Managed and documented the said Necessities. Interacted with customers for verifying necessities, managing change management course of, updating current documentation.
- Created Practical Requirement Specification paperwork – that embrace UML Use case diagrams, eventualities, exercise diagrams and knowledge mapping. Offered Finish Consumer Consulting on Performance and Enterprise Course of.
- Acted as a consumer liaison to evaluate priorities and handle the general consumer queue. Offered session providers to purchasers, technicians and inside departments on fundamental to intricate features of the functions.
- Recognized enterprise instructions & targets that will affect the required knowledge and utility architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present essentially the most wanted data; prioritize and sequence implementation tasks accordingly.
- Present related check eventualities for the testing group. Work with check group to develop system integration check scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Check Director, QTP, Load Runner for Check administration, Practical, GUI, Efficiency, Stress Testing
- Carry out Knowledge Validation, Knowledge Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Check enter necessities and ready the check knowledge for knowledge pushed testing.
- Mentored, skilled employees about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Information Switch classes to the offshore group.
Lloyds Financial institution, UK Aug 03 – Sept 04
Enterprise Analyst
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for thousands and thousands of consumers with the monetary assets to satisfy and handle their credit score wants and to attain their monetary targets. The Challenge includes an applicant Data System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
Obligations:
- Translated stakeholder necessities into numerous documentation deliverables resembling practical specs, use instances, workflow / course of diagrams, knowledge movement / knowledge mannequin diagrams.
- Produced practical specs and led weekly conferences with builders and enterprise items to debate excellent technical points and deadlines that needed to be met.
- Coordinated challenge actions between purchasers and inside teams and knowledge know-how, together with challenge portfolio administration and challenge pipeline planning.
- Offered practical experience to builders throughout the technical design and building phases of the challenge.
- Documented and analyzed enterprise workflows and processes. Current the research to the consumer for approval
- Participated in Universe improvement – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting programs.
- Efficiently applied BPR and achieved improved Efficiency, Decreased Time and Value.
- Developed check plans and scripts; carried out consumer testing for routine to advanced processes to make sure correct system functioning.
- Labored intently with UAT Testers and Finish Customers throughout system validation, Consumer Acceptance Testing to reveal performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect evaluate conferences with the group members. Labored intently with the challenge supervisor to document, monitor, prioritize and shut bugs. Used CVS to take care of variations between numerous phases of SDLC.
Consumer: A.G. Edwards, St. Louis, MO Might’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Challenge Profile: A.G. Edwards is a full service Buying and selling primarily based brokerage agency in Web-based futures, choices and foreign exchange brokerage. This web site permits Customers (Monetary Consultant) to commerce on-line. The primary options of this web site had been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s functions as a Clearing Home agent. The person will get real-time streaming quotes for the foreign money pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and obtainable buying and selling energy, all constantly updating in actual time through stay quotes. The location additionally facilitates customers to Place, Change and Cancel an Entry Order, Inserting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
Obligations:
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Fastened Incomes like bonds, transformed the identical into practical necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Instances and carried out UML modeling like created Use Case Diagrams, Course of Circulate Diagrams and Exercise Diagrams utilizing MS Visio.
- Carried out the whole Rational Unified Course of (RUP) methodology of utility improvement with its numerous workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc current and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed person necessities, attended Change Request conferences to doc adjustments and applied procedures to check adjustments.
- Assisted in creating challenge timelines/deliverables/methods for efficient challenge administration.
- Evaluated current practices of storing and dealing with essential monetary knowledge for compliance.
- Concerned in creating the check technique and assisted in developed Check eventualities, check circumstances and check instances
- Partnered with the technical areas within the analysis, decision of system and Consumer Acceptance Testing (UAT).
Atmosphere: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Check Director
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Source by David Vilson